Last Updated: June 2026

At Thornberry, we are committed to providing a secure, convenient, and seamless checkout experience. We offer a variety of trusted payment methods to make shopping easy for customers around the world.

Accepted Payment Methods

We currently accept the following payment methods:

• Visa
• Mastercard
• American Express
• Maestro (where available)
• PayPal
• Apple Pay
• Google Pay
• Shop Pay (if available)

The payment methods displayed during checkout may vary depending on your location and device.

Secure Payments

Your security is our priority.

All payments are processed through trusted third-party payment providers using industry-standard SSL (Secure Socket Layer) encryption.

We do not store or have access to your full credit or debit card information.

Currency

All orders are processed in the currency displayed at checkout.

If your bank account uses a different currency, your payment provider or bank may apply exchange rates and additional fees. These charges are determined by your financial institution and are not controlled by Thornberry.

Payment Authorization

When you place an order, your payment will be authorized and charged at the time your order is confirmed.

If your payment cannot be successfully authorized, your order will not be processed.

Payment Verification

For your protection, some transactions may require additional verification to prevent unauthorized purchases or fraud.

In certain cases, we may contact you to verify your payment information before processing your order.

Failed or Declined Payments

If your payment is declined, please:

• Verify that your payment information is correct.
• Ensure that sufficient funds are available.
• Contact your bank or card issuer for further assistance.
• Try an alternative payment method.

If you continue to experience payment issues, please contact our Customer Support team.

Refunds

Approved refunds will be issued to the original payment method used for the purchase.

Please allow 5–10 business days for the refund to appear in your account after it has been processed. Processing times may vary depending on your payment provider.

For more information, please refer to our Cancellation & Return Policy.

Taxes & Duties

Applicable taxes, including VAT where required, will be calculated and displayed during checkout.

International orders may be subject to customs duties, import taxes, or other local charges depending on your country’s regulations. These fees are the responsibility of the customer unless otherwise stated.

Fraud Prevention

To protect both our customers and our business, Thornberry reserves the right to cancel or refuse any order suspected of fraud, unauthorized activity, or misuse of payment methods.

If additional verification is required, we will contact you using the email address provided with your order.

Need Help?

If you have any questions regarding payment methods or experience difficulties during checkout, please contact us.

Business Name: Thornberry

Email: tanjinchao1198246195@gmail.com

Our Customer Support team will be happy to assist you.